Day Two
Wednesday 24th February, 2010

8:30: Registration, coffee & networking
9:00: Welcoming remarks from the Chair Ross O’Shea, Regional Co-ordinator, Western Region,
Department of Premier & Cabinet, NSW
9:10: Building the foundations of community engagement: A Public Sector journey

  • Challenges for large organisations; pitfalls for public sector implementation
  • Developing an ‘engaging’ framework, learning to be noisy
  • Embedding in practice, promoting engagement; what worked and what didn’t
  • Early success stories, what next?
Lynette Pugh, Director, Community Connect
Strategic Policy and Intervention Division,
Department for Families and Communities, SA
9:50: Building community resilience to disasters:
An emergency management perspective


  • What is disaster resilience and why is it important?
  • How community engagement shapes the development of policy
  • Building safer sustainable communities through:
  • land use planning for risk reduction
  • adaptation to climate change
  • community education & preparedness
  • building community capacity in response and recovery
10:30: Morning tea, refreshments & networking
11:00: Community engagement & bushfire recovery

  • The approach to community engagement as part of a community recovery process
  • The interface between community engagement and government following a disaster event
  • Working across all levels of government in community engagement
Penny Croser, Head of Policy & Business Services,
Victorian Bushfire Reconstruction and Recovery Authority
11:40: Identifying-developing-implementing policy:
An Aboriginal Perspective


  • Is policy, policy, without community engagement?
  • Stakeholder negotiation vs ‘tick the box’ consultation
  • Ownership of planning and policy development
Sam Jeffries, Chairperson,
Murdi Paaki Regional Assembly and Deputy Chairperson
Indigenous Land Corporation
12:20: Lunch
1:30: The role of community engagement in policy development for water resource planning

  • Balancing the value of technical planning vs community participation in planning
  • How to achieve best practice within political timelines
  • How to overcome community perceptions during public consultation
Lynda Pollock, Director of Community & Environment,
Stakeholder Engagement Branch,
Murray Darling Basin Authority
2.10: Deliberative democracy as a community engagement approach

  • A community engagement approach which enables representative groups of everyday citizens to contribute to policy and program development
  • A successful case study: The broader NSW community influences climate change policy and program development at a local government level
  • Creating pathways to influence within all levels of government
Marnie Kikken, Team Leader – Community Engagement,
Nature Conservation Council of NSW
2:50: Afternoon tea & networking
3:20: Managing the engagement process to enhance policy development

  • From discussion to implementation: Tools and techniques for integrating community feedback into the policy making process
  • Achieving confidence in your process: Ensuring policy development is accommodating of recommendations
  • Developing an engagement model with visibility for governments and stakeholders
John Hennessy, Sector Development Manager,
Municipal Association of Victoria
4:00: Community engagement at local government level

  • Citizens’ Jury – linking community and decision makers in a new way
  • Engaging a wide cross section of community to ensure policy development is representative of the whole
Dr Annie Bolitho,
University of Melbourne;
Chad Foulkes, Community Planning Co-ordinator,
Surf Shire Council
4.40: Closing remarks from the Chair
4.50: Close of conference