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Department of Planning and Community Development, VIC
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Sue Jaquinot was appointed Deputy Secretary of the Community Development Group at DPCD in February 2010. This included Community Investment, Community Development Programs, Office for the Community Sector, Adult Community and Further Education (ACFE) and Regional Delivery. The focus of the role has changed following Machinery of Government changes and the shift of ACFE to include Aboriginal Affairs Victoria and the addition of RDV to the department’s integrated regional delivery.
Prior to joining DPCD, she was the Deputy Chief Executive at VicRoads, responsible for the Corporate Policy and Customer Services Division. Sue focussed on improving customer service delivery at VicRoads, delivering a regulatory reform program and the organisation’s communications and stakeholder engagement. Sue spent many years as Deputy Secretary in the former Department of Infrastructure, and was previously Deputy Secretary in the Department of Sustainability and Environment responsible for Corporate and Regional Services and Fire and Emergency Management
A key focus of Sue’s work has been in the area of strategic organisational development and delivery and major change-management programs to deliver on the Government’s key policy directions.
Sue joined the Public Service in 1976 and has experience in the public sector across a diverse range of areas including health, public works, housing, industrial relations, planning, infrastructure and the environment.
Sue is a member of the Victorian Government Purchasing Board, has a Bachelor of Arts (Honours) from the University of Melbourne and is a Fellow of the Institute of Public Administratio
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Strengthening communities through partnership: Case studies from Victoria
Department of Education and Communities, NSW
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Dheeraj leads the Digital Media team at the NSW Department of Education and Communities Curriculum and Learning Innovation Centre (CLIC). He is responsible for exploring and developing online engagement strategies using social networking, collaborative management tools, rich media content delivery and emerging technology application frameworks to enhance user experiences.
He brings over 10 years’ experience in advising businesses in analysing and developing engaging user and enterprise-level applications focusing on collaboration and user-driven processes. He has successful led teams through delivering enterprise digital strategy and change management leveraging online and mobile technology.
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Mini workshop: How to effectively manage online engagement & respond to risk
Mark is the Director of Community Services at the City of Greater Dandenong. He previously worked as the Manager of Community Development at the Shire of Yarra Ranges (7 years).
Prior to this Mark worked for the Northern Territory Government (14 years) for the Departments of Health and Community Services, Youth, Sport and Recreation and Territory Housing. Darwin was his home for 22 years. Before working for the Northern Territory Government, Mark had worked in the community sector (Darwin and Melbourne) as a youth worker and community services manager.
Overall Mark has been involved in the community services field (government, local government and community sector) for 35 years, much of which has involved working in cross-cultural environments. In addition to professional employment Mark has also undertaken graduate and post graduate studies in public policy, youth work, political science, cross cultural studies and international business.
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Case study: Working cross-culturally to engage ‘marginalised’ community members
Department of Immigration and Citizenship
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Mardi Stewart is a dedicated communications practitioner with more than 20 years of experience. Mardi’s career is built on extensive experience in all areas of communication targeting a diverse range of clients and stakeholders. She has developed and managed a variety of communication campaigns on a range of budgets, requiring innovative and specialised communication solutions.
Mardi currently leads a dedicated team of communication professionals as the Director, Internal and Strategic Communications at the Department of Immigration and Citizenship.
Prior to this, Mardi managed her own consultancy for 10 years and had the opportunity to work with some of the world’s largest pharmaceutical companies, including Novartis, Astra Zeneca and Eli Lilly along with leading not-for-profit organisations.
Mardi is savvy at working within tight budgets and developing ‘big picture’ strategies that identify communication challenges and offer creative solutions.
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Balancing new media & traditional engagement channels
Building capacity for engagement
Stronger, more participatory communities and a healthy deliberative democracy are driven by active and robust community engagement.
Having the community involved in decision making is crucial to the perceived legitimacy of government, the quality of policy and success in service delivery, yet this ideal is not without its challenges.
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How to manage risk in community engagement projects
Pre-Conference Workshop
Monday 13th February, 2012
9:00am - 4:00pm
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